About The Position

Nordstrom is hiring for a professional sales role in Men's Apparel. The employee provides customer service, styling expertise, and product knowledge while helping customers build coordinated wardrobes suited to their lifestyles, careers, and special occasions. The role offers commission-based earning potential and requires a customer-focused, goal-oriented approach, strong teamwork, and flexibility to support business needs.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, reaching, and frequent hand use for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky or awkwardly shaped merchandise, reach for and lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

  • Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Offer style and fit feedback to build trust and customer loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in the bi-annual inventory count.
  • Maintain current product and trend knowledge and serve as a trusted style resource.
  • Communicate openly, contribute to a positive team environment, and help keep the department productive.
  • Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book.
  • Work a flexible schedule to meet business needs, including evenings, weekends, peak periods, and potentially other departments.

Benefits

  • Medical and vision insurance
  • Dental insurance
  • Retirement benefits, including 401(k)
  • Paid time away and PTO accruals
  • Life and disability insurance options
  • Merchandise discount
  • Employee Assistance Program resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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