Seasonal Commission Sales - Shoes - Domain Northside

Nordstrom•Austin, TX

About The Position

At Nordstrom, this professional sales role contributes to the company’s service culture and reputation by delivering excellent customer service, working collaboratively, and meeting sales goals. The position is in the Shoes department, where the employee helps customers find appropriate footwear through personalized service and product expertise, with support from fit specialists and a well-stocked stockroom. The employee builds customer relationships by learning preferences, presenting curated selections, and assisting with fit, buckling, and lacing. The role requires a flexible schedule based on business needs, including evenings, weekends, holidays, and event shifts. Hours vary by week, and occasional support for other departments may be required. Pay is listed as $13.70 per hour, with commission varying by merchandise; shoes, apparel, and accessories sales typically range from 3% to 14.5%. The position may be eligible for performance-based incentives or bonuses.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
Regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Build lasting customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
Work a flexible schedule based on business needs, including evenings, weekends, and peak periods, and occasionally support other departments.