Seasonal Commission Sales - Shoes - Domain Northside

Nordstrom•Austin, TX

5d•Onsite

About The Position

Nordstrom is hiring a seasonal Commission Sales employee in Shoes at Domain Northside. The role focuses on providing personalized customer service, footwear expertise, and a welcoming shopping experience that encourages customers to return. Employees help customers find suitable footwear by learning their preferences, presenting selections, assisting with fit, and helping with buckling and lacing. Fit specialists and a stockroom support the department. Sales employees are expected to deliver Nordstrom’s 5-Point Selling Standard, develop customer relationships through in-store and digital outreach, meet personal sales goals, and maintain a customer-ready department. The role requires product and trend knowledge, teamwork, and a flexible schedule that can include evenings, weekends, holidays, and event shifts. Hours vary by week according to business needs, and occasional support of other departments may be required.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, with frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped merchandise, including reaching overhead to lift items.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department remain productive.
Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up with customers and build lasting relationships.
Assist customers with footwear selection and fit, including buckling and lacing.
Work varied hours based on business needs and occasionally support other departments.