Commission Sales - Accessories - Domain Northside

Nordstrom•Austin, TX

4d•Onsite

About The Position

At Nordstrom, customers build the brand, and employees contribute to its culture and reputation through excellent service, teamwork, and meeting sales goals. This professional sales role offers earning potential and is suited to someone who enjoys fashion, building customer relationships, and creating experiences that encourage customers to return. In Jewelry, Handbags, Accessories & Luggage, the employee helps customers complete their look and meet everyday needs with jewelry, handbags, wallets, luggage, scarves, sunglasses, and other accessories. They use fashion and product expertise to recommend items that fit customers’ styles and lifestyles, and explain features, materials, craftsmanship, and brand differences. The position requires a flexible schedule based on business needs, including evenings, weekends, and peak periods. Hours vary by week, and occasional flexibility to support other departments may be required. The role involves continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and hand use, as well as handling merchandise and assisting customers. Employees regularly lift items up to 10 pounds and occasionally up to 25 pounds, including bulky or awkward items that may need to be lifted above the head. The listed hourly pay range is $13.70–$13.70. Commission for apparel, shoes, and accessories sales typically ranges from 3% to 14.5%. The position may also be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and EAP resources, subject to eligibility requirements.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to meet the physical requirements, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky or awkward merchandise; and lifting up to 10 pounds regularly and up to 25 pounds occasionally.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to earn customer trust and drive loyalty.
Set and achieve personal sales goals, and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Support the team through open communication, a positive team environment, and helping keep the department productive.
Build lasting customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
Work a flexible schedule to meet business needs, including evenings, weekends, holidays, events, and peak periods; occasionally support other departments.