About The Position

This is a professional commission sales role in Men's Apparel at Nordstrom. The position focuses on providing excellent customer service, building lasting customer relationships, meeting sales goals, and helping customers create complete wardrobes suited to their lifestyles, careers, and special occasions. Sales associates use styling expertise across sportswear, suiting, and coordinating accessories to create head-to-toe looks. The role requires a flexible schedule based on business needs, including evenings, weekends, holidays, and event shifts. Hours vary by week, and occasional support for other departments may be needed. The position may be eligible for performance-based incentives or bonuses. The listed pay is $13.70 per hour; commission for apparel, shoes, and accessories sales typically ranges from 3% to 14.5%.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of meeting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort using technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky or awkwardly shaped items and reach for and lift items above the head.
  • Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

  • Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Provide honest, confident style and fit feedback to build customer trust and loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
  • Maintain current product and trend knowledge to serve as a trusted style resource.
  • Support teammates, communicate openly, contribute to a positive team environment, and help maintain department productivity.
  • Build lasting customer relationships by following up through the 2-2-2 Method, encouraging Nordy Club enrollment, and using the Personal Book to track customers.
  • Work a flexible schedule that may include evenings, weekends, holidays, event shifts, and occasional support for other departments.

Benefits

  • Medical, vision, dental, retirement, and paid time away.
  • Life insurance and disability coverage.
  • Merchandise discount and EAP resources.
  • 401(k).
  • PTO accruals and holidays.
  • Potential eligibility for performance-based incentives or bonuses.
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