Seasonal Commission Sales - Kids' Apparel & Shoes - Mayfair

Nordstrom • Wauwatosa, WI

22h

About The Position

This seasonal professional sales role in Kids’ Apparel & Shoes at Nordstrom focuses on helping parents, children, and gift shoppers have a welcoming shopping experience. The employee provides sizing guidance, style advice, and support with baby essentials, while building relationships that encourage repeat business. The role offers commission-based earning potential in addition to the stated hourly pay range.

Sales employees deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up. They build a personal customer base through in-store interactions, outreach, and digital tools, and use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to maintain customer relationships. The position also includes meeting personal sales goals, maintaining product knowledge, and helping keep the department customer-ready.

Hours vary by week according to business needs. The schedule includes evenings, weekends, and holiday or event shifts, and may occasionally require supporting other departments. Physical demands include continuous movement for 6–8 hours per shift, frequent bending and reaching, handling merchandise, and lifting items weighing up to 10 pounds regularly and up to 25 pounds occasionally.

Requirements

• Genuine passion for fashion, styling, and customer experience.
• Self-motivated, goal-oriented approach with a track record of hitting targets.
• Strong communication and relationship-building skills with a wide range of customers.
• Team-first mindset and willingness to help teammates and the department succeed.
• Comfort with technology and digital selling tools.
• Ability to prioritize and stay organized in a fast-paced, high-volume environment.
• Flexibility to work varied hours based on business needs.
• Ability to meet the stated physical requirements, including continuous movement for 6–8 hours per shift and handling and lifting merchandise.

Responsibilities

• Deliver Nordstrom’s 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
• Offer honest, confident style and fit feedback to earn customer trust and loyalty.
• Set and achieve personal sales goals and remain accountable for results.
• Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in the bi-annual inventory count.
• Stay current on product knowledge and trends to serve as a trusted style resource.
• Contribute to a positive team environment, communicate openly, and help keep the department productive.
• Build lasting customer relationships using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
• Work a flexible schedule that meets business needs, including evenings, weekends, and peak periods.
• Occasionally support other departments as needed.

Benefits

• Medical, vision, dental, retirement, and paid time away.
• Life insurance and disability coverage.
• Merchandise discount and EAP resources.
• Potential eligibility for performance-based incentives or bonuses.
• 401(k).
• PTO accruals and holidays. Eligibility requirements may apply based on location, job level, classification, and length of employment.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed