Seasonal Commission Sales - Lingerie - Barton Creek Square Mall

Nordstrom•Austin, TX

1d•Onsite

About The Position

Nordstrom is hiring a seasonal Lingerie Commission Sales employee at Barton Creek Square Mall. This professional sales role focuses on delivering excellent customer service, building customer relationships, and meeting personal sales goals. The Lingerie Salesperson provides personalized fashion, fit, and styling guidance to help customers feel confident and comfortable. Nordstrom provides training on its bra-fitting process. The role involves serving customers in person and through digital tools, developing a loyal customer base, and providing trustworthy product and fit advice. It also includes maintaining a customer-ready department, staying informed about merchandise and trends, and supporting teammates. Work hours vary according to business needs and may include evenings, weekends, holidays, event shifts, peak periods, and occasional support for other departments.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of achieving targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort using technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped merchandise, including reaching and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Conduct bra fittings in fitting rooms by measuring customers and providing appropriate fit and style guidance; Nordstrom provides training on the fitting process.
Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Build lasting customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule based on business needs, including evenings, weekends, holidays, event shifts, and peak periods; occasionally support other departments.