Beauty Concierge - Barton Creek Square Mall

Nordstrom•Austin, TX

1d•$16 - $17

About The Position

The Beauty Concierge provides customer service in the cosmetics area and serves as a general resource for customers and employees. The role involves greeting and directing customers, helping with cosmetic questions and products, sharing information and directions, maintaining confidentiality, and making deliveries to customers. Candidates should be detail oriented, results driven, and committed to outstanding customer service.

Requirements

Ability to communicate clearly and professionally with coworkers and customers.
Ability to suggestively sell and connect customers to salespeople.
Strong sense of urgency and ability to prioritize multiple tasks in a fast-paced environment.
Strong decision-making and problem-solving skills.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting them above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

Greet and direct customers.
Assist customers with cosmetic inquiries, products, and other services.
Use knowledge of the cosmetics area to provide customers and employees with information and directions.
Support store operations as a general resource for customers and employees.
Maintain a high level of confidentiality.
Make deliveries to customers.
Suggestively sell and connect customers to salespeople.