About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert customers turn to for beauty products and advice. You create personalized, inspiring shopping experiences that build confidence and drive sales. You offer product guidance, demonstrations, and tailored consultations, which may include makeup application and skincare recommendations. You keep current on product knowledge and beauty trends so you can introduce customers to items and innovations suited to their needs and style. You build and manage lasting customer relationships through follow-up, virtual outreach, and personalized service, with the goal of exceeding expectations and achieving sales goals. You also help maintain a clean, organized, shoppable sales floor, keep informed about arrivals, promotions, and trends, and collaborate with colleagues to serve customers and the community. This full-time position is typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. Availability is expected across days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use point-of-sale technology and digital tools, including register transactions.
- Ability to talk, lift, move, stand, reach, stoop, kneel, crouch, and climb ladders as required.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers.
Responsibilities
- Provide personalized beauty consultations by understanding customer needs, demonstrating product application, and explaining the benefits and use of beauty products.
- Build customer relationships and loyalty through follow-up, virtual outreach, and personalized service.
- Meet and exceed daily sales goals by delivering exceptional service.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Use clienteling tools to promote offers and product launches, participate in sales events, and stay informed through training and vendor education.
- Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
- Review sales goals and learn about new arrivals, top-selling items, trends, and promotions.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Collaborate with colleagues to support customers and store results.
- Maintain dependable attendance and punctuality and be available for days, evenings, weekends, and holidays.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
