Commission Sales - Lingerie - Barton Creek Square Mall

Nordstrom•Austin, TX

2d•Onsite

About The Position

At Nordstrom, customers build the brand, while employees contribute through excellent service, teamwork, and achieving sales goals. This professional sales role offers earning potential and focuses on helping customers feel good and look their best. The Lingerie Salesperson is passionate about fashion, fit, and styling, and builds customer loyalty through personalized in-store and digital interactions grounded in trust and fit expertise. Nordstrom provides training on its bra-fitting process. The role includes conducting bra fittings, delivering Nordstrom’s 5-Point Selling Standard, building a personal customer base, providing style and fit guidance, and meeting personal sales goals. Employees also maintain a customer-ready department, stay informed about products and trends, and contribute to a positive and productive team environment. The schedule varies according to business needs and may include evenings, weekends, holidays, event shifts, and occasional support for other departments. The position requires continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, and reaching, and frequent hand use for grasping, fine manipulation, pushing, and pulling. Employees may handle bulky or awkward merchandise, including reaching overhead to lift items. Regular lifting is up to 10 pounds, with occasional lifting up to 25 pounds. The listed hourly pay is $13.70. Commission for apparel, shoes, and accessories typically ranges from 3% to 14.5%; this position may also be eligible for performance-based incentives or bonuses. Nordstrom offers benefits that may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and EAP resources. Eligibility may depend on location, job level, classification, and length of employment.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to meet the stated physical demands, including continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and hand use, and lifting up to 10 pounds regularly and up to 25 pounds occasionally.

Responsibilities

Conduct bra fittings in the fitting room by measuring customers and providing appropriate fit and style guidance.
Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department remain productive.
Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up and build lasting customer relationships.
Work a flexible schedule based on business needs, including evenings, weekends, and peak periods; occasionally support other departments.
Perform the physical tasks required, including handling and lifting merchandise.