Seasonal Commission Sales - Lingerie - Broadway Plaza

Nordstrom•Walnut Creek, CA

3d•Onsite

About The Position

The Seasonal Commission Sales - Lingerie role focuses on helping customers find lingerie that fits well and suits their style. The ideal salesperson is passionate about fashion, fit, and styling, and builds customer loyalty through personalized service and digital and in-store interactions. The role conducts bra fittings in fitting rooms, including measuring customers and offering fit and style guidance. Nordstrom provides training in its bra-fitting process. Salespeople also develop customer relationships, stay current on product and fashion knowledge through training, and collaborate with the team to keep the department customer-ready. Hours vary by week based on business needs. The schedule includes evenings, weekends, and holiday or event shifts, and may occasionally require supporting other departments. The position may be eligible for performance-based incentives or bonuses.

Requirements

Excellent communication and people skills, including the ability to connect with customers and contribute to a positive team environment.
Empathy, sensitivity, and body positivity when supporting diverse customers during intimate-apparel fittings.
Self-motivation and drive to achieve sales goals.
Willingness to work a flexible schedule based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped merchandise, including reaching overhead to lift items.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Conduct bra fittings, measure customers, and provide appropriate fit and style guidance.
Build lasting customer relationships through personalized service and honest feedback.
Stay updated on fashion and product knowledge through training provided by Nordstrom and brand consultants.
Work with the team to maintain a customer-ready department by filling orders, stocking, re-merchandising, marking down prices, and performing light cleaning.
Use networking and technology to help drive sales.