Seasonal Commission Sales - Kids' Apparel & Shoes - Towson Town Center

Nordstrom•Towson, MD

1d•Onsite

About The Position

This seasonal commission sales role in Kids' Apparel & Shoes at Nordstrom’s Towson Town Center focuses on creating a welcoming shopping experience for parents, children, and gift-shoppers. The salesperson builds rapport, provides sizing and style guidance, assists expecting and new parents with baby essentials, and develops lasting customer relationships through follow-up as children grow into new sizes. It is a professional sales role with commission earning potential. The role centers on delivering Nordstrom’s 5-Point Selling Standard, building a personal customer base through in-store and digital outreach, meeting sales goals, maintaining product knowledge, and keeping the department customer-ready. The position requires a flexible schedule based on business needs, including evenings, weekends, holidays, events, and peak periods. Hours vary by week, and occasional support of other departments may be required. The listed pay is $16.25 per hour. Apparel, shoes, and accessories commission typically ranges from 3% to 14.5%. The position may also be eligible for performance-based incentives or bonuses. Nordstrom lists medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and employee assistance resources, subject to eligibility requirements. Physical demands include continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, and reaching; frequent hand use for grasping, fine manipulation, pushing, and pulling; handling bulky or awkward merchandise, including reaching and lifting above the head; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to meet the stated physical requirements, including continuous movement during 6–8 hours per shift and handling merchandise weighing up to 25 pounds occasionally.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Support the team each shift, communicate openly, contribute to a positive team environment, and help keep the department productive.
Build lasting customer relationships using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Provide sizing guidance and help customers with baby essentials, including shoes and baby gear.
Work a flexible schedule to meet business needs, including evenings, weekends, holidays, events, and peak periods; occasionally support other departments.