Commission Sales - Kids' Apparel & Shoes - NorthPark Center

Nordstrom•Dallas, TX

9d•Onsite

About The Position

At Nordstrom, employees contribute to the company’s culture and reputation by providing excellent service, working as a team, and meeting sales goals. This professional sales role offers commission-based earning potential and focuses on helping customers feel good and look their best. In Kids' Apparel & Shoes, the employee creates a welcoming shopping experience for parents, children, and gift shoppers; provides sizing guidance; builds lasting customer relationships; and helps expecting and new parents navigate baby essentials, including shoes and baby gear. The role requires delivering Nordstrom’s 5-Point Selling Standard, building a personal customer base through in-store interactions and digital outreach, providing trusted style and fit guidance, and meeting personal sales goals. The employee also helps keep the department customer-ready, maintains product knowledge, contributes to a positive team environment, and follows up with customers after purchases. Hours vary based on business needs and may include evenings, weekends, holidays, and event shifts. Occasional flexibility to support other departments may be required.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting them above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, and merchandise recovery; participate in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Build lasting customer relationships using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
Provide parents and children with sizing guidance and assist expecting and new parents with baby essentials, including shoes and baby gear.
Work a flexible schedule based on business needs, including evenings, weekends, and peak periods; occasionally support other departments.