Commission Sales - Kids' Apparel & Shoes - Phipps Plaza

Nordstrom•Atlanta, GA

About The Position

At Nordstrom, employees contribute to the company’s culture and reputation by providing excellent service, working as teammates, and meeting sales goals. This professional sales role offers earning potential and is suited to someone who enjoys fashion, building relationships, and creating customer experiences that bring people back. In Kids' Apparel & Shoes, the employee creates a fun, welcoming shopping experience for parents, children, and gift-shoppers. The role includes building rapport, providing sizing guidance, developing long-term customer relationships through follow-up as children grow, and helping expecting and new parents with baby essentials, including shoes and baby gear. The position requires a flexible schedule based on business needs, including evenings, weekends, and holiday or event shifts. Hours vary by week, and occasional flexibility to support other departments may be required. Pay is listed at $13.50 per hour; commission for apparel, shoes, and accessories sales typically ranges from 3% to 14.5%. The role may also be eligible for performance-based incentives or bonuses. Benefits and eligibility depend on factors such as location, job level, classification, and length of employment.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting them above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Use the 2-2-2 Method, Nordy Club enrollment, and the Personal Book to follow up and build lasting customer relationships.
Provide sizing guidance and assist parents and gift-shoppers with kids' apparel, shoes, baby essentials, and baby gear.
Work a flexible schedule that may include evenings, weekends, holidays, event shifts, and occasional support for other departments.