About The Position

This seasonal commission sales role in Men's Apparel at Phipps Plaza focuses on delivering Nordstrom's customer service and sales experience. The employee helps customers build complete wardrobes by combining casual and dress apparel suited to their lifestyles, careers, and special occasions. This includes providing styling expertise across sportswear, suiting, and coordinating items such as belts, socks, underwear, shoes, and accessories. The role involves building customer relationships and a personal customer base, offering style and fit guidance, meeting sales goals, maintaining a customer-ready department, and supporting teammates. Schedules vary according to business needs and may include evenings, weekends, holidays, events, and occasional support for other departments. The position is seasonal and commission-based, with an hourly pay range of $13.50 to $13.50. Apparel, shoes, and accessories commissions typically range from 3% to 14.5%.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and awkwardly shaped merchandise, including reaching and lifting items above the head.
  • Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

  • Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Provide honest, confident style and fit feedback to earn customer trust and loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
  • Stay current on product knowledge and trends to serve as a trusted style resource.
  • Communicate openly, contribute to a positive team environment, and help the department stay productive.
  • Use the 2-2-2 Method, Nordy Club enrollment, and the Personal Book to follow up with customers and build lasting relationships.
  • Work a flexible schedule based on business needs, including evenings, weekends, and peak periods.
  • Occasionally support other departments as needed.

Benefits

  • Medical, vision, and dental insurance options.
  • Retirement benefits.
  • Paid time away and PTO accruals.
  • Life insurance and disability insurance options.
  • Merchandise discount.
  • Employee Assistance Program resources.
  • Holidays.
  • May be eligible for performance-based incentives or bonuses.
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