Commission Sales - Shoes - Phipps Plaza

Nordstrom•Atlanta, GA

22h•Onsite

About The Position

Nordstrom is hiring a commission sales employee for its Shoes department at Phipps Plaza. The role focuses on providing personalized customer service and footwear expertise to help customers find the right shoes, meet sales goals, and create an experience that encourages repeat business. The employee builds customer relationships, offers styling and fit guidance, maintains a customer-ready department, and contributes to a productive team environment. The position requires a flexible schedule based on business needs, including evenings, weekends, holidays, and peak periods. Hours vary by week, and occasional support for other departments may be required. The role involves continuous movement and frequent handling of merchandise. The stated hourly pay is $13.50; commissions for apparel, shoes, and accessories typically range from 3% to 14.5%. The position may also be eligible for performance-based incentives or bonuses.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped items, reach for and lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest style and fit feedback and assist customers with footwear selection, fitting, buckling, and lacing.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, and merchandise recovery.
Participate in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Contribute to a positive team environment, communicate openly, and help keep the department productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule, including evenings, weekends, holidays, and peak periods, and occasionally support other departments.