About The Position

Nordstrom is hiring a seasonal commission sales employee for Men's Apparel at Phipps Plaza. The role focuses on delivering excellent customer service, meeting sales goals, building customer relationships, and creating a positive shopping experience. In Men's Apparel, the employee helps customers build coordinated wardrobes for their lifestyle, career, and special occasions, drawing on styling knowledge across sportswear, suiting, and accessories. The position requires a flexible schedule based on business needs, including evenings, weekends, holidays, and event shifts. Hours vary by week, and occasional support of other departments may be required. The listed pay is $13.50 per hour; apparel, shoes, and accessories commissions typically range from 3% to 14.5%. The position may also be eligible for performance-based incentives or bonuses.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to meet the listed physical requirements, including continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, and reaching; frequent hand use for grasping, fine manipulation, pushing, and pulling; handling bulky or awkward items, including reaching and lifting above the head; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Provide honest, confident style and fit feedback to build customer trust and loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
  • Stay current on product knowledge and trends to serve as a trusted style resource.
  • Communicate openly, support teammates, contribute to a positive team environment, and help keep the department productive.
  • Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up with customers and build lasting relationships.
  • Work a flexible schedule to meet business needs, including evenings, weekends, holidays, event shifts, and occasional support of other departments.

Benefits

  • Medical, vision, and dental coverage options
  • Retirement benefits, including 401(k)
  • Paid time away and PTO accruals
  • Life insurance and disability insurance options
  • Merchandise discount
  • Employee Assistance Program resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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