Seasonal Commission Sales - Men's Apparel - South Coast Plaza

Nordstrom•Costa Mesa, CA

About The Position

This seasonal professional sales role in Men's Apparel at South Coast Plaza focuses on delivering excellent customer service, building customer relationships, and meeting personal sales goals. The employee helps customers create complete wardrobes suited to their lifestyles, careers, and special occasions, offering styling guidance across sportswear, suiting, and coordinating apparel, shoes, and accessories. The role involves using Nordstrom's selling standards and digital tools, maintaining a customer-ready department, and contributing to a positive and productive team environment. Hours vary based on business needs and may include evenings, weekends, holidays, and event shifts.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated and goal-oriented approach, with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped merchandise, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Maintain a customer-ready department by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
Stay current on product knowledge and trends and serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Use the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book to build lasting customer relationships.
Work a flexible schedule, including evenings, weekends, holidays, event shifts, and occasional support for other departments.