Seasonal & Regular Commission Sales - Women's Apparel - South Coast Plaza

Nordstrom•Costa Mesa, CA

1d•Onsite

About The Position

This professional sales role in Women's Apparel at Nordstrom focuses on delivering excellent customer service, building lasting customer relationships, and meeting personal sales goals. The salesperson helps customers create wardrobes for everyday life and special occasions by listening to their needs, offering styling and fit guidance, recommending alterations when appropriate, and following up on purchases and new arrivals. The role also involves maintaining a customer-ready department, staying current on fashion and product knowledge, and contributing to a positive, productive team environment. Hours vary according to business needs, including evenings, weekends, holidays, and event shifts; occasional flexibility to support other departments may be required.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to meet the stated physical requirements, including continuous movement, frequent bending and reaching, handling merchandise, and lifting items.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Maintain a customer-ready department by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
Work a flexible schedule that may include evenings, weekends, holidays, and event shifts, and occasionally support other departments.