Seasonal Commission Sales - Accessories - The Oaks

Nordstrom•Thousand Oaks, CA

12h•Onsite

About The Position

This seasonal commission sales role is in Nordstrom’s Jewelry, Handbags, Accessories & Luggage department at The Oaks. The employee helps customers find jewelry, handbags, wallets, luggage, scarves, sunglasses, and other accessories that fit their style and everyday needs. They use fashion and product knowledge to recommend items and explain features, materials, craftsmanship, and brand differences. The role focuses on excellent service, relationship-building, and meeting personal sales goals.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to meet the physical requirements, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky or awkward items, including reaching overhead; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer confident, honest style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Support teammates, communicate openly, contribute to a positive team environment, and help keep the department productive.
Work a flexible schedule to meet business needs, including evenings, weekends, and peak periods.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book customer-tracking tool.