Seasonal Commission Sales - Accessories - The Oaks

Nordstrom•Thousand Oaks, CA

About The Position

This seasonal commission sales role in Accessories at Nordstrom focuses on helping customers find products that suit their style and everyday needs. The salesperson uses fashion and product knowledge to recommend accessories and explain features, materials, craftsmanship, and brand differences. The role is centered on Nordstrom’s 5-Point Selling Standard and on providing thoughtful service that encourages customer loyalty and repeat business. The position also involves building a personal customer base through in-store interactions, outreach, and digital tools; meeting personal sales goals; maintaining a customer-ready department; staying informed about products and trends; and contributing to a productive, supportive team. The schedule must be flexible to meet business needs, including evenings, weekends, and peak periods. The position has an hourly pay rate of $18.80 and may include commission and performance-based incentives. Applications are accepted on an ongoing basis.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to meet the physical requirements, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, and hand use for grasping, fine manipulation, pushing, and pulling; handling bulky or awkward items and reaching to lift them above the head; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Give honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
Maintain current knowledge of products and trends to serve as a trusted style resource.
Communicate openly, support teammates, contribute to a positive team environment, and help keep the department productive.
Build lasting customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
Work a flexible schedule, including evenings, weekends, and peak periods, to meet business needs.