Seasonal Commission Sales - Shoes - The Oaks

Nordstrom • Thousand Oaks, CA

4d

About The Position

This seasonal commission sales role is in Nordstrom’s Shoes department at The Oaks. The associate provides personalized footwear service and product expertise, helps customers find suitable shoes, and builds lasting customer relationships. The position includes sales goals and commission opportunities, along with maintaining a customer-ready department and contributing to a productive team. A flexible schedule is required to meet business needs, including evenings, weekends, and peak periods.

Requirements

• A genuine passion for fashion, styling, and customer experience.
• A self-motivated, goal-oriented approach with a track record of hitting targets.
• Strong communication and relationship-building skills with a wide range of customers.
• A team-first mindset and willingness to help teammates and the department succeed.
• Comfort with technology and digital selling tools.
• Ability to prioritize and stay organized in a fast-paced, high-volume environment.
• Flexibility to work varied hours based on business needs.
• Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Ability to handle bulky or awkward items, reach for and lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

• Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
• Provide honest style and fit feedback, assist customers with fitting, buckling, and lacing, and present curated footwear selections.
• Set and achieve personal sales goals and remain accountable for results.
• Maintain a customer-ready department by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
• Stay current on product knowledge and trends to serve as a style resource.
• Communicate with teammates, contribute to a positive team environment, and help keep the department productive.
• Use the 2-2-2 Method, Nordy Club enrollment, and the Personal Book tool to follow up with customers and build lasting relationships.
• Work a flexible schedule, including evenings, weekends, and peak periods, based on business needs.

Benefits

• Medical, vision, dental, retirement, and paid time away.
• Life insurance and disability coverage.
• Merchandise discount and EAP resources.
• Potential eligibility for performance-based incentives or bonuses.
• 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, and holidays; eligibility requirements may apply.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed