Seasonal Commission Sales - Shoes - The Oaks

Nordstrom•Thousand Oaks, CA

About The Position

At Nordstrom, sales employees contribute to the company’s culture and reputation by providing excellent customer service, working as teammates, and meeting sales goals. This professional sales role in the Shoes department involves helping customers find footwear through personalized service and product expertise. Employees build customer relationships by understanding preferences, presenting curated selections, assisting with fit, buckling and lacing, and creating a seamless shopping experience. The position offers commission-based earning potential and requires a flexible schedule to meet business needs.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated and goal-oriented approach, with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Give customers honest, confident style and fit feedback to earn trust and encourage loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Work a flexible schedule that may include evenings, weekends, and peak periods.
Build customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book customer-tracking tool.