Commission Sales - Women's Apparel - The Oaks

Nordstrom•Thousand Oaks, CA

5d•Onsite

About The Position

Nordstrom is hiring a Commission Sales employee in Women's Apparel at The Oaks. The role focuses on providing excellent customer service, building customer relationships, meeting personal sales goals, and helping customers find clothing that suits their needs and style. Employees offer styling and fit advice, stay knowledgeable about products and fashion trends, and recommend alterations or tailoring when appropriate. The position also includes maintaining a customer-ready department, working collaboratively with the team, and using digital tools to support customer outreach and sales. A flexible schedule is required to meet business needs, including evenings, weekends, and peak periods.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer style and fit feedback to build customer trust and loyalty.
Set, pursue, and remain accountable for personal sales goals.
Maintain a customer-ready department through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
Stay current on product knowledge and fashion trends.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule that may include evenings, weekends, and peak periods.