Seasonal Commission Sales - Women's Apparel - The Shops at La Cantera

Nordstrom • San Antonio, TX

2d • Onsite

About The Position

This seasonal commission sales role in Women's Apparel at Nordstrom focuses on providing an exceptional customer experience while achieving personal sales goals. The position involves helping customers build wardrobes for everyday life and special occasions through attentive service, styling advice, fit guidance, and recommendations for alterations or tailoring. Sales associates are expected to build lasting customer relationships, maintain fashion and product knowledge, and contribute to a productive team environment.

The role includes delivering Nordstrom's 5-Point Selling Standard, building a personal customer base through in-store interactions and digital tools, and following up with customers using the 2-2-2 Method. Associates also help keep the department customer-ready through stocking, re-merchandising, markdowns, merchandise recovery, and participation in bi-annual inventory counts. Schedules vary according to business needs and can include evenings, weekends, holidays, event shifts, and occasional support in other departments. This position may be eligible for performance-based incentives or bonuses.

Requirements

• Genuine passion for fashion, styling, and customer experience.
• Self-motivated, goal-oriented approach with a track record of hitting targets.
• Strong communication and relationship-building skills with a wide range of customers.
• Team-first mindset and willingness to help teammates and the department succeed.
• Comfort with technology and digital selling tools.
• Ability to prioritize and stay organized in a fast-paced, high-volume environment.
• Flexibility to work varied hours based on business needs.
• Ability to meet the stated physical requirements, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, grasping, fine manipulation, pushing, and pulling; handling bulky or awkward merchandise; and regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

• Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
• Provide honest style and fit feedback and offer styling suggestions, including recommendations for alterations and tailoring when appropriate.
• Set and achieve personal sales goals and remain accountable for results.
• Maintain a customer-ready department by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
• Stay current on product knowledge and fashion trends to serve as a trusted style resource.
• Support the team, communicate openly, contribute to a positive team environment, and help keep the department productive.
• Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
• Work a flexible schedule based on business needs, including evenings, weekends, holidays, peak periods, or event shifts.
• Occasionally support other departments as needed.

Benefits

• Medical, vision, dental, retirement, and paid time away.
• Life insurance and disability coverage.
• Merchandise discount and EAP resources.
• Potential eligibility for performance-based incentives or bonuses.
• 401(k), medical, vision, dental, life, and disability insurance options, PTO accruals, and holidays; eligibility requirements may apply.

What This Job Offers

• Education Level: No Education Listed