Seasonal Beauty Sales - Women's & Men's Fragrances - The Shops at La Cantera

Nordstrom•San Antonio, TX

1d•$19 - $20

About The Position

In Nordstrom’s Beauty Department, Beauty Sales employees create personalized beauty experiences and help customers feel their best. The role engages customers to understand their needs and maximize sales across on-trend and luxury beauty brands. It is suited to people passionate about beauty trends, makeup, and skincare who can build a customer following in store and digitally. The position includes providing makeup applications and skincare analyses, recommending products, supporting Beauty events and services, and creating a welcoming and inclusive customer experience. Employees use selling tools, including text and social media, to achieve sales goals and develop customer loyalty. Applications are accepted on an ongoing basis.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals, with an interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for all customers.
Set and achieve in-store and digital sales goals using selling tools, including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Keep the department organized, clean, and customer-ready.
Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.