About The Position

As a member of Nordstrom's Beauty Department, create personalized beauty experiences and help customers feel their best. Engage customers to understand their needs and maximize sales in on-trend and luxury beauty brands. The role is suited to someone passionate about beauty trends, makeup, and skincare who can build a customer following both in-store and digitally. Availability is required from 11/22 through 12/24.

Requirements

  • Passion for customer service and beauty, including trends, makeup application, and skincare.
  • Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
  • Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
  • Strong multitasking, organization, and follow-through skills.
  • Drive to achieve sales goals and interest in using networking and technology.
  • Ability to work a flexible schedule based on business needs, including evenings and weekends.
  • Availability from 11/22 through 12/24.
  • Ability to meet the stated physical requirements: continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, and reaching; frequent hand use for grasping, fine manipulation, pushing, and pulling; reaching for and lifting bulky or awkward items above the head; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
  • Collaborate with team members to create a welcoming and inclusive environment for customers.
  • Set and achieve sales goals for in-store and digital selling, using selling tools including text and social media.
  • Book appointments and drive sales for in-store Beauty events and services.
  • Keep the department organized, clean, and customer-ready.
  • Stay current on beauty trends, products, and industry knowledge through Nordstrom and brand partner trainings.
  • Manage sales, refunds, and exchanges, and build customer loyalty by opening Nordstrom Rewards accounts.

Benefits

  • Medical, vision, dental, retirement, and paid time away.
  • Life insurance and disability coverage.
  • Merchandise discount and EAP resources.
  • May be eligible for performance-based incentives or bonuses.
  • 401(k), PTO accruals, and holidays; eligibility requirements may apply.
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