Seasonal Commission Sales - Men's Apparel - The Shops at La Cantera

Nordstrom • San Antonio, TX

22h • Onsite

About The Position

At Nordstrom, employees contribute to the company’s service culture and reputation by providing excellent customer service, working as a team, and meeting sales goals. This professional sales role offers commission earning potential. In Men’s Apparel, the employee helps customers build complete wardrobes for their lifestyles, careers, and special occasions, combining casual and dress apparel with coordinated footwear and accessories.

The employee provides styling and fit guidance, builds customer relationships through in-store interactions and digital tools, and uses Nordstrom’s selling and follow-up methods to encourage customer loyalty. The role also includes maintaining a customer-ready department and staying informed about products and fashion trends. Hours vary according to business needs, including evenings, weekends, holidays, and event shifts; occasional support for other departments may be required.

Requirements

• Genuine passion for fashion, styling, and customer experience.
• Self-motivated, goal-oriented approach with a track record of hitting targets.
• Strong communication and relationship-building skills with a wide range of customers.
• Team-first mindset and willingness to help teammates and the department succeed.
• Comfort with technology and digital selling tools.
• Ability to prioritize and stay organized in a fast-paced, high-volume environment.
• Flexibility to work varied hours based on business needs.
• Ability to meet the physical requirements of the role, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky or awkward merchandise; reaching overhead and lifting items; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

• Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
• Provide honest, confident style and fit feedback to earn customer trust and loyalty.
• Set and achieve personal sales goals and remain accountable for results.
• Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
• Stay current on product knowledge and trends to serve as a trusted style resource.
• Communicate openly, contribute to a positive team environment, and help keep the department productive.
• Work a flexible schedule based on business needs, including evenings, weekends, and peak periods.
• Build customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
• Occasionally provide support to other departments as needed.

Benefits

• Medical, vision, dental, retirement, and paid time away.
• Life insurance and disability insurance.
• Merchandise discount and EAP resources.
• Potential eligibility for performance-based incentives or bonuses.
• 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, and holidays; eligibility requirements may apply.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed