Seasonal Beauty Sales - Women's & Men's Fragrances - The Shops at La Cantera

Nordstrom•San Antonio, TX

2d•Onsite

About The Position

As a member of Nordstrom's Beauty Department, you will create personalized beauty experiences for customers and contribute to a passionate team. The role focuses on understanding customer needs, maximizing sales for on-trend and luxury beauty brands, and building customer relationships both in-store and digitally. Candidates should be passionate about beauty trends, makeup, and skincare. The position includes conducting makeup applications and skincare analyses, recommending products, achieving sales goals, booking appointments, supporting Beauty events and services, maintaining an organized department, and building customer loyalty. The role requires a flexible schedule based on business needs, including evenings and weekends. This is a seasonal role at The Shops at La Cantera.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Excellent ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals, with interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped merchandise, reach for and lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve in-store and digital sales goals using selling tools, including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Keep the department organized, clean, and customer-ready.
Stay current on beauty trends, products, and industry knowledge through Nordstrom and brand partner training.
Manage sales, refunds, and exchanges.
Build customer loyalty by opening new Nordstrom Rewards program accounts.