About The Position

In the Nordstrom Beauty Department, Beauty Sales employees create personalized beauty experiences and engage customers to understand their needs while maximizing sales of on-trend and luxury beauty brands. The role is suited to candidates passionate about beauty trends, makeup, and skincare who can build a customer following in-store and digitally. Employees conduct makeup applications and skincare analyses, recommend products, support department readiness, stay current through training, and build customer loyalty. The role is seasonal and offers an hourly pay range of $20.05–$20.85. Beauty and Men’s Fragrance sales roles typically receive 3% commission. The position may also be eligible for performance-based incentives or bonuses.

Requirements

  • Passion for customer service and beauty, including trends, makeup application, and skincare.
  • Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
  • Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
  • Strong multitasking, organization, and follow-through skills.
  • Drive to achieve sales goals, with interest in using networking and technology.
  • Ability to work a flexible schedule based on business needs, including evenings and weekends.
  • Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
  • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
  • Collaborate with team members to create a welcoming and inclusive environment for customers.
  • Set and achieve sales goals for in-store and digital selling, using selling tools including text and social media.
  • Book appointments and drive sales for in-store Beauty events and services.
  • Keep the department organized, clean, and customer-ready.
  • Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
  • Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.
  • Connect with customers, address concerns proactively, and contribute to a positive team environment.
  • Work a flexible schedule based on business needs, including evenings and weekends.

Benefits

  • Medical, vision, dental, retirement, and paid time away.
  • Life insurance and disability insurance.
  • Merchandise discount and EAP resources.
  • 401(k).
  • PTO accruals and holidays.
  • Potential eligibility for performance-based incentives or bonuses.
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