About The Position

The Commission Sales role in Accessories at Nordstrom focuses on providing attentive customer service, building relationships, and meeting personal sales goals. The employee uses fashion and product expertise to recommend jewelry, handbags, wallets, luggage, scarves, sunglasses, and other accessories that suit customers’ styles and everyday needs, while explaining product features, materials, craftsmanship, and brand differences. The role is described as having commission-based earning potential. The position requires delivering Nordstrom’s 5-Point Selling Standard, developing a personal customer base through in-store interactions, outreach, and digital tools, and providing confident style and fit advice. The employee also maintains a customer-ready department, keeps current on product knowledge and trends, supports colleagues, and works a flexible schedule based on business needs, including evenings, weekends, and peak periods.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky or awkwardly shaped items, including reaching and lifting items above the head; regularly lift up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Offer honest, confident style and fit feedback to earn customer trust and loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
  • Stay current on product knowledge and trends to serve as a trusted style resource.
  • Communicate openly, contribute to a positive team environment, and help keep the department productive.
  • Use the 2-2-2 Method, Nordy Club enrollment, and the Personal Book to follow up with customers and build lasting relationships.
  • Work varied hours to meet business needs, including evenings, weekends, and peak periods.

Benefits

  • Medical and vision coverage
  • Dental coverage
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance
  • Disability insurance
  • Merchandise discount
  • Employee Assistance Program resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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