Seasonal and Regular Commission Sales - Shoes - Roosevelt Field

Nordstrom•Garden City, NY

About The Position

At Nordstrom, Commission Sales employees contribute to the company’s customer-focused culture by providing excellent service, working as effective teammates, and meeting sales goals. This professional sales role offers commission-based earning potential and is suited to people who enjoy fashion, building customer relationships, and creating experiences that bring customers back. In the Shoes department, the employee helps customers find suitable footwear through personalized service and product expertise, including understanding preferences, presenting curated selections, assisting with fit, buckling and lacing, and delivering a seamless shopping experience. Fit specialists and a stockroom support the department. The role includes building a personal customer base through in-store interactions, outreach, and digital tools; sharing style and fit feedback; achieving sales goals; maintaining a customer-ready department; staying informed about products and trends; and supporting teammates. The schedule must be flexible to accommodate business needs, including evenings, weekends, and peak periods.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs, including evenings, weekends, and peak periods.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, reach for and lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in the bi-annual inventory count.
Maintain current product and trend knowledge to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Build lasting customer relationships using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book customer-tracking tool.