Commission Sales - Stylist - Shoes - The Mall in Columbia

Nordstrom•Columbia, MD

2d•Onsite

About The Position

Nordstrom Stylists are trusted style advisors who build lasting relationships with customers in-store and online while staying current with trends. The position offers comprehensive training in styling, product knowledge, emerging trends, and digital engagement, and can be a first step toward Nordstrom’s Enhanced Premium Stylist program. Stylists advise customers on wardrobe choices, build relationships through in-person and digital interactions, and grow sales through outreach and appointment-setting. They follow up with customers, share new arrivals, invite them to events, and introduce them to the Nordy Club. Stylists also collaborate to maintain an organized customer-friendly space and sell across departments. The role requires a schedule that meets business needs, including evenings and weekends. It involves continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and hand use. Employees handle bulky or awkward merchandise, regularly lift items up to 10 pounds, and occasionally lift items up to 25 pounds. The stated hourly pay range is $16.25. Commission for apparel, shoes, and accessories typically ranges from 3% to 14.5%. The position may be eligible for performance-based incentives or bonuses. Benefits include medical, vision, dental, retirement, paid time away, life insurance, disability coverage, merchandise discounts, and EAP resources; eligibility requirements may apply.

Requirements

Comfort selling across departments and price points, bringing style expertise to customer interactions.
Knowledge of styling and wardrobes, including the ability to understand a customer’s overall wardrobe, organize, follow up, and advise on pieces to complete a look.
An entrepreneurial mindset and interest in building a personal business through appointments, networking, and digital selling.
Strong communication skills and the ability to create meaningful relationships.
Motivation to achieve sales targets.
Enthusiasm for digital engagement, including social media and technology tools.
Organizational strength, adaptability, multitasking, and follow-through in a fast-paced environment.
Availability for a schedule that meets business needs, including evenings and weekends.
Ability to meet the listed physical demands, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky merchandise; regularly lifting up to 10 pounds; and occasionally lifting up to 25 pounds.

Responsibilities

Provide customers with confident, honest feedback and recommend pieces that complement their style and add value to their wardrobe.
Build customer connections in-store and through digital tools, including text, social media, and Nordstrom apps.
Grow predictable sales through outreach and appointment-setting during event and non-event periods.
Follow up after purchases, share new arrivals, invite customers to events, and introduce customers to the Nordy Club.
Work with others to maintain a clean, organized, welcoming space.
Sell throughout all departments and engage with different styles and customers.