Commission Sales - Men's Apparel - The Mall in Columbia

Nordstrom•Columbia, MD

1d•Onsite

About The Position

The Commission Sales role in Men's Apparel helps customers build complete wardrobes by combining casual and dress apparel suited to their lifestyles, careers, and special occasions. The role requires styling expertise across sportswear, suiting, and finishing pieces such as belts, socks, underwear, shoes, and accessories. The employee provides attentive service, builds customer relationships, supports team productivity, and works toward individual sales goals.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of meeting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Build lasting customer relationships through the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule based on business needs, including evenings, weekends, and peak periods.