Commission Sales - Stylist - Shoes - The Mall in Columbia

Nordstrom•Columbia, MD

22h•Onsite

About The Position

Nordstrom Stylists are trusted style advisors who build lasting relationships with customers in-store and online while staying current with trends. Stylists complete Nordstrom’s comprehensive training program and gain access to emerging trends, product knowledge, and digital engagement strategies. This role is a first step toward the Enhanced Premium Stylist program, which offers greater earning potential and career growth. The stylist helps customers select pieces that complement their style and add value to their wardrobe, builds customer connections through in-store interactions and digital tools, and grows sales through outreach and appointment-setting. The role includes following up after purchases, sharing new arrivals, inviting customers to events, introducing customers to the Nordy Club, and collaborating to keep the selling space clean and organized. Stylists sell across departments and adapt to changing styles and customers. The listed pay is $16.25 per hour. Commission for apparel, shoes, and accessories sales typically ranges from 3% to 14.5%. The position may be eligible for performance-based incentives or bonuses. Nordstrom offers benefits that may include medical, vision, dental, retirement, paid time away, life insurance, disability insurance, merchandise discounts, EAP resources, PTO accruals, and holidays. Eligibility requirements may apply based on location, job level, classification, and length of employment.

Requirements

Comfort selling across departments and price points and bringing style expertise to customer interactions.
Knowledge of styling and wardrobes, including understanding a customer's overall wardrobe and style, organizing, following up, and advising on pieces to complete a look.
Entrepreneurial mindset and interest in building a personal business through appointments, networking, and digital selling.
Strong communication skills and ability to create meaningful relationships.
Motivation to achieve sales targets.
Enthusiasm for social media and technology tools for digital engagement.
Organizational strength, multitasking ability, follow-through, and adaptability in a fast-paced environment.
Availability for a schedule that meets business needs, including evenings and weekends.
Ability to move continuously for 6–8 hours per shift, with frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting them above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Help customers choose pieces that complement their style and add value to their wardrobe.
Use in-store interactions and digital tools, including text, social media, and Nordstrom apps, to inspire customers, share curated looks, and maintain engagement.
Grow predictable sales through outreach and appointment-setting during event and non-event periods.
Follow up after purchases, share new arrivals, invite customers to events, and introduce them to the Nordy Club.
Work with others to maintain a clean, organized space that makes customers feel welcome.
Sell throughout all departments and adapt to new styles and customers.