Lead, Learning Design & Effectiveness

Harrow, Inc.

7h • Remote

About The Position

The Commercial Trainer, Surgical & Retina Franchises owns curriculum delivery, field coaching, and certification for Harrow’s Surgical and Retina sales teams. The teams share a buy-and-bill economic model and a procedural selling motion. The role is a counterpart to the Head, Sales—Ocular Surgery and the Head, Sales—Retina. This is a remote, U.S.-based, nationally field-based position with approximately 50% travel.

Requirements

• Bachelor’s degree.
• At least 5 years of experience selling buy-and-bill, surgical, or procedural products to specialists, ASCs, or hospitals.
• At least 1 year in a training, field trainer, or field leadership role.
• Strong facilitation and coaching skills.
• Proficiency with AI platforms such as ChatGPT and Claude, and with Slack.

Nice To Haves

• Ophthalmic surgical or retina sales experience.
• Biosimilar experience.

Responsibilities

• Deliver training and certification on ocular surgery and retina brands.
• Teach surgical and perioperative positioning, GPO-context selling, retina and in-office workflow, and biosimilar adoption.
• Ride with sales representatives and coach district managers.
• Serve as the named subject-matter verifier for procedural clinical content.
• Direct rotational Field Trainers.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior