Commercial Sales Manager

Autozone•Dedham, MA

About The Position

The Commercial Sales Manager at AutoZone drives business-to-business growth across the professional customer base. The role focuses on building and maintaining relationships with mechanics, garages, fleet operators, and other automotive professionals while delivering quality parts, reliable service, and dedicated support. The manager leads a high-performing team, uses sales expertise and automotive knowledge to develop lasting commercial partnerships, and monitors performance to support consistent, profitable growth.

Requirements

  • Basic automotive parts knowledge.
  • Leadership skills, including strong communication, decision-making, and selling abilities.
  • Physical capability to lift, load, and deliver merchandise.
  • Flexibility to work evenings, weekends, and holidays as required.

Nice To Haves

  • Strong people skills and effective communication in both Spanish and English.

Responsibilities

  • Drive commercial sales growth, maintain account relationships, and achieve key performance targets through face-to-face and phone communication.
  • Serve as the primary contact for commercial customers, providing proactive engagement and clear communication.
  • Train and develop drivers, commercial specialists, and other team members while fostering a collaborative, results-driven culture.
  • Plan efficient delivery routes, manage drivers, ensure timely product distribution, and maintain accurate documentation.
  • Provide research-based recommendations and expert automotive advice to address customer needs.
  • Manage commercial account billing, records, returns, and reconciliation accurately.
  • Maintain a safe work environment, enforce personal protective equipment usage, and follow fleet safety protocols.
  • Ensure delivery vehicles are properly maintained and report issues promptly.
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