Commercial Sales Manager

Autozone•Bolingbrook, IL

About The Position

The Commercial Sales Manager drives AutoZone’s business-to-business growth strategy across its professional customer base, including mechanics, garages, fleet operators, and automotive professionals. The role builds lasting customer partnerships, leads a high-performing team, and supports profitable growth by combining automotive parts knowledge, sales expertise, customer service, communication, and performance management. The manager serves as the primary contact for commercial customers and oversees sales activity, team development, delivery operations, account administration, and safety. The role also provides consultative automotive recommendations and helps ensure reliable, timely service.

Requirements

  • Basic automotive parts knowledge.
  • Leadership skills, including strong communication, decision-making, and selling abilities.
  • Physical capability to lift, load, and deliver merchandise.
  • Flexibility to work evenings, weekends, and holidays as required.

Nice To Haves

  • Strong people skills and effective communication in both Spanish and English.

Responsibilities

  • Drive commercial sales growth, maintain account relationships, and achieve performance targets through in-person and phone communication.
  • Serve as the primary contact for commercial customers, providing proactive engagement and clear communication.
  • Train and develop drivers, commercial specialists, and other team members while fostering a collaborative, results-driven culture.
  • Plan efficient delivery routes, manage drivers, ensure timely product distribution, and maintain accurate documentation.
  • Provide research-based automotive recommendations and expert advice to meet customer needs.
  • Oversee commercial account billing, records, returns, and reconciliation, ensuring accuracy.
  • Maintain a safe work environment, enforce personal protective equipment (PPE) usage, and follow fleet safety protocols.
  • Ensure delivery vehicles are properly maintained and promptly report any issues.
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