Commercial Sales Manager

Autozone•Youngstown, OH

About The Position

The Commercial Sales Manager drives AutoZone’s business-to-business growth strategy by building and maintaining relationships with commercial accounts and leading a high-performing team. The role combines automotive parts knowledge, sales expertise, customer service, collaborative leadership, and performance-metric oversight to support consistent, profitable growth. The manager serves as the primary contact for commercial customers, provides consultative recommendations, and oversees team development, deliveries, account administration, safety, and vehicle maintenance.

Requirements

  • Basic automotive parts knowledge.
  • Leadership skills, including strong communication, decision-making, and selling abilities.
  • Physical capability to lift, load, and deliver merchandise.
  • Flexibility to work evenings, weekends, and holidays as required.

Nice To Haves

  • Strong interpersonal and communication skills in both Spanish and English.

Responsibilities

  • Drive commercial sales growth, maintain account relationships, and meet performance targets through in-person and phone communication.
  • Serve as the primary contact for commercial customers and ensure proactive engagement and clear communication.
  • Train and develop drivers, commercial specialists, and other team members while fostering a collaborative, results-driven culture.
  • Plan efficient delivery routes, manage drivers, ensure timely product distribution, and maintain accurate documentation.
  • Provide research-based recommendations and expert automotive advice to meet customer needs.
  • Oversee billing, records, returns, and reconciliation of commercial accounts, ensuring accuracy.
  • Maintain a safe work environment, enforce PPE use, and follow fleet safety protocols.
  • Ensure delivery vehicles are properly maintained and promptly report issues.
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