Commercial Sales Manager

SouthernCarlson•Chicago, IL
•Onsite

About The Position

The Commercial Sales Manager drives sales growth and manages key commercial customer relationships within an assigned region or market. The role develops new business opportunities, expands existing accounts, and ensures customers receive exceptional service and product support. The manager builds client relationships, collaborates with internal teams, and uses strategic planning and execution to meet or exceed sales goals. The position is based in Chicago, Illinois, follows a Monday–Friday schedule, and requires 25%–50% travel. SouthernCarlson distributes construction and packaging tools, fasteners, jobsite supplies, and related services across North America. The company emphasizes reliability, integrity, performance, customer service, trust, and continuous improvement.

Requirements

  • At least 3–5 years of sales or business development experience in construction supply, distribution, or a related industry, including proven success in commercial account management.
  • At least two years of management experience and demonstrated ability to lead people and achieve results through others.
  • Strong record of sales and customer retention.
  • Valid driver’s license.
  • Strong analytical and critical-thinking skills.
  • Effective verbal and written communication skills.
  • Ability to learn new concepts quickly and adapt.
  • Excellent leadership, communication, and negotiation skills.
  • Ability to build and maintain long-term relationships with commercial clients.
  • Strong organizational and problem-solving abilities.
  • Ability to work independently and collaborate with cross-functional teams.
  • Intermediate-to-advanced Microsoft Excel skills and proficiency with Word, PowerPoint, and Outlook.
  • Proficiency with CRM and ERP systems.
  • Ability to travel 25%–50%.

Nice To Haves

  • Bachelor’s degree in Business or a relevant field.

Responsibilities

  • Develop and implement sales strategies to achieve revenue and profitability goals in the commercial segment.
  • Build and maintain relationships with key customers, contractors, and business partners.
  • Identify sales opportunities and develop solutions tailored to customer needs.
  • Collaborate with operations, service, and procurement teams to support timely and accurate delivery of products and services.
  • Provide leadership, direction, and support to the sales team, fostering accountability and high performance.
  • Analyze sales metrics, market trends, and customer feedback to identify growth opportunities and improve performance.
  • Represent the company at trade shows, customer events, and industry meetings.
  • Ensure sales activities comply with company policies, pricing structures, and profitability targets.
  • Respond promptly to customer inquiries, resolve issues, and support customer satisfaction.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Paid time off
  • Paid holidays
  • Advancement opportunities
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