Commercial Sales Manager

AutoZone • Charles Town, WV

20d

About The Position

The Commercial Sales Manager at AutoZone leads the business-to-business growth strategy for commercial customers, including mechanics, garages, fleet operators, and other automotive professionals. The role develops customer relationships, leads and trains a high-performing team, and applies automotive parts knowledge and sales expertise to deliver reliable service and profitable growth. Success relies on communication, collaborative leadership, and attention to sales and performance metrics.

The manager serves as the primary contact for commercial accounts and oversees account records, billing, returns, and reconciliation. The role also plans delivery routes, manages drivers and product distribution, supports vehicle maintenance, and promotes safety and compliance, including the use of personal protective equipment and adherence to fleet safety protocols. The work may require lifting, loading, and delivering merchandise, as well as evening, weekend, and holiday availability.

AutoZone describes itself as a leading retailer and distributor of automotive parts and accessories across the Americas. It offers benefits intended to support employees’ physical, mental, and financial well-being, with some benefits differing between full-time and part-time employees and eligibility and waiting periods applying.

Requirements

• Basic automotive parts knowledge.
• Leadership skills, including strong communication, decision-making, and selling abilities.
• Physical capability to lift, load, and deliver merchandise.
• Flexibility to work evenings, weekends, and holidays as required.

Nice To Haves

• Strong people skills and effective communication in both Spanish and English.

Responsibilities

• Drive commercial sales growth, maintain account relationships, and meet performance targets through face-to-face and phone communication.
• Serve as the primary contact for commercial customers and provide proactive engagement and clear communication.
• Train and develop drivers, commercial specialists, and team members, fostering a collaborative, results-driven culture.
• Plan delivery routes, manage drivers, support timely product distribution, and maintain accurate documentation.
• Provide research-based product recommendations and expert automotive advice to address customer needs.
• Manage commercial account billing, records, returns, and reconciliation accurately.
• Maintain a safe work environment, enforce personal protective equipment usage, and follow fleet safety protocols.
• Ensure delivery vehicles are properly maintained and report issues promptly.

Benefits

• Competitive pay.
• Medical, dental, and vision plans.
• Exclusive discounts and perks, including an AutoZone in-store discount.
• 401(k) with company match and a Stock Purchase Plan.
• AutoZoners Living Well Program for free mental health support.
• Opportunities for career growth.
• Paid time off for full-time employees.
• Life and short- and long-term disability insurance options for full-time employees.
• Health Savings and Flexible Spending Accounts with wellness rewards for full-time employees.
• Tuition reimbursement for full-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed