Commercial Sales Manager

AutoZone•Youngstown, OH

About The Position

The Commercial Sales Manager drives AutoZone’s business-to-business growth by developing commercial customer relationships and leading a high-performing team. The role serves mechanics, garages, fleet operators, and other automotive professionals, combining automotive parts knowledge with sales expertise to build lasting account partnerships and deliver strong customer service. The manager supports consistent, profitable growth through clear communication, collaborative leadership, and attention to performance metrics. Responsibilities include growing sales, serving as the primary contact for commercial customers, developing team members, coordinating delivery operations, advising customers on automotive parts, managing account records and billing, and maintaining safety and vehicle standards.

Requirements

  • Basic automotive parts knowledge.
  • Leadership skills, including strong communication, decision-making, and selling abilities.
  • Physical capability to lift, load, and deliver merchandise.
  • Flexibility to work evenings, weekends, and holidays as required.

Nice To Haves

  • Strong people skills and effective communication in both Spanish and English.

Responsibilities

  • Drive commercial sales growth, maintain account relationships, and achieve performance targets through face-to-face and phone communication.
  • Serve as the primary contact for commercial customers, ensuring proactive engagement and clear communication.
  • Train and develop drivers, commercial specialists, and other team members while fostering a collaborative, results-driven culture.
  • Plan efficient delivery routes, manage drivers, ensure timely product distribution, and maintain accurate documentation.
  • Provide research-based recommendations and expert automotive advice to meet customer needs.
  • Oversee commercial account billing, records, returns, and reconciliation, ensuring accuracy.
  • Maintain a safe work environment, enforce PPE usage, and follow fleet safety protocols.
  • Ensure delivery vehicles are properly maintained and promptly report issues.

Benefits

  • Competitive pay
  • Unrivaled company culture
  • Medical, dental, and vision plans
  • Exclusive discounts and perks, including an AutoZone in-store discount
  • 401(k) with company match
  • Stock Purchase Plan
  • AutoZoners Living Well Program for free mental health support
  • Opportunities for career growth
  • Paid time off for full-time AutoZoners
  • Life and short- and long-term disability insurance options for full-time AutoZoners
  • Health Savings and Flexible Spending Accounts with wellness rewards for full-time AutoZoners
  • Tuition reimbursement for full-time AutoZoners
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