Commercial Sales Manager
About The Position
The Commercial Sales Manager drives AutoZone’s business-to-business growth across its professional customer base, including mechanics, garages, fleet operators, and other automotive professionals. The role builds and maintains commercial customer relationships while leading a high-performing team to provide quality parts, reliable service, and dedicated support. Success requires clear communication, collaborative leadership, and a focus on performance metrics to promote consistent, profitable growth. The manager oversees commercial sales activity and account management, develops drivers and commercial team members, organizes delivery operations, and supports customers with automotive parts knowledge and recommendations. The role also includes maintaining accurate account records, ensuring safe work practices, and overseeing delivery vehicle maintenance.
Requirements
- Basic automotive parts knowledge.
- Leadership skills, including strong communication, decision-making, and selling abilities.
- Physical capability to lift, load, and deliver merchandise.
- Flexibility to work evenings, weekends, and holidays as required.
Nice To Haves
- Strong people skills and effective communication in both Spanish and English.
Responsibilities
- Drive commercial sales growth, maintain account relationships, and meet performance targets through face-to-face and phone communication.
- Serve as the primary contact for commercial customers and ensure proactive engagement and clear communication.
- Train and develop drivers, commercial specialists, and team members, fostering a collaborative, results-driven culture.
- Plan efficient delivery routes, manage drivers, ensure timely product distribution, and maintain accurate documentation.
- Provide research-based recommendations and expert advice to meet customer needs.
- Oversee commercial account billing, records, returns, and reconciliation, ensuring accuracy.
- Maintain a safe work environment, enforce PPE usage, and follow fleet safety protocols.
- Ensure delivery vehicles are properly maintained and promptly report any issues.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
