Commercial Sales Manager

AutoZone•Steubenville, OH

About The Position

The Commercial Sales Manager at AutoZone leads the business-to-business growth strategy for commercial customers, including mechanics, garages, fleet operators, and automotive professionals. The role builds and maintains customer partnerships, leads and develops a high-performing team, and promotes quality parts, reliable service, and exceptional customer support. Success involves clear communication, collaborative leadership, and attention to performance metrics to support consistent, profitable growth. The manager serves as the primary contact for commercial accounts and oversees sales performance, delivery operations, account administration, safety, and vehicle maintenance. The role requires the physical ability to lift, load, and deliver merchandise and flexibility to work evenings, weekends, and holidays as needed.

Requirements

  • Basic automotive parts knowledge.
  • Leadership skills, strong communication, decision-making, and selling abilities.
  • Physical capability to lift, load, and deliver merchandise.
  • Flexibility to work evenings, weekends, and holidays as required.

Nice To Haves

  • Strong people skills and effective communication in both Spanish and English.

Responsibilities

  • Drive commercial sales growth, maintain account relationships, and achieve performance targets through face-to-face and phone communication.
  • Serve as the primary contact for commercial customers, with proactive engagement and clear communication.
  • Train and develop drivers, commercial specialists, and team members, fostering a collaborative, results-driven culture.
  • Plan efficient delivery routes, manage drivers, ensure timely product distribution, and maintain accurate documentation.
  • Provide research-based recommendations and expert automotive advice to meet customer needs.
  • Oversee billing, records, returns, and reconciliation of commercial accounts, ensuring accuracy.
  • Maintain a safe work environment, enforce personal protective equipment use, and follow fleet safety protocols.
  • Ensure delivery vehicles are properly maintained and report issues promptly.

Benefits

  • Competitive pay
  • Medical, dental, and vision plans
  • Exclusive discounts and perks, including an AutoZone in-store discount
  • 401(k) with company match
  • Stock Purchase Plan
  • Free mental health support through the AutoZoners Living Well Program
  • Opportunities for career growth
  • Paid time off for full-time AutoZoners
  • Life insurance options for full-time AutoZoners
  • Short- and long-term disability insurance options for full-time AutoZoners
  • Health Savings and Flexible Spending Accounts with wellness rewards for full-time AutoZoners
  • Tuition reimbursement for full-time AutoZoners
  • One-on-one benefits guidance
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