Commercial Sales Development Representative

Delinea•Boston, MA

5d•$77,000 - $97,760•Hybrid

About The Position

The Commercial Sales Development Representative (C-SDR) is an entry-level, full-time, hybrid role based at Delinea’s Boston office at 100 Summer Street. The position connects Sales and Marketing by generating and qualifying leads, initiating communication with prospective customers, understanding their needs, and helping create business opportunities. The role is in-office three days per week; full-time remote work and telecommuting are not available. The C-SDR proactively contacts potential customers, processes inbound leads, and carries out at least 75 outbound activities daily. The representative researches accounts and stakeholders, builds relationships with IT decision-makers, collaborates with Sales on go-to-market strategies and qualified-lead handoffs, and records activity in Salesforce and SalesLoft. The role includes ongoing learning about Delinea’s products and the cybersecurity industry through internal e-learning platforms. Delinea describes itself as an identity security platform that controls what AI agents, humans, and machines can do and for how long. The company emphasizes collaboration, innovation, meaningful work, and career progression, and identifies its core values as Spirited, Trust, Respect, Ownership, Nimble, and Global.

Requirements

Bachelor’s degree or equivalent practical experience.
Strong verbal and written communication skills and the ability to engage effectively with decision-makers.
Desire to learn and grow in sales, with a goal-oriented and data-driven mindset.
Basic understanding of CRM systems.

Nice To Haves

Familiarity with Salesforce or similar CRM platforms.
Exposure to technology sales, customer service, or a related field through internships or work experience.
Familiarity with sales approaches such as cold calling, personalized messaging, or pipeline management.
Eagerness to quickly learn and apply new concepts in a dynamic, technology-driven environment.

Responsibilities

Proactively contact potential customers by phone, email, and LinkedIn to identify and qualify new business opportunities; phone outreach accounts for 80% of prospecting.
Process and qualify inbound leads to generate sales opportunities aligned with Delinea’s sales goals.
Complete a minimum of 75 outbound activities daily, including calls and emails, to develop and maintain a pipeline of qualified leads.
Research accounts, identify key stakeholders, gather account intelligence, and build relationships with IT decision-makers.
Partner with the Sales team to develop and refine go-to-market strategies and ensure a seamless handoff of qualified leads.
Continuously develop product and cybersecurity industry knowledge using internal e-learning platforms.
Maintain accurate records of sales activities in Salesforce and SalesLoft to monitor progress and results.