Commercial Sales Account Executive

Johnson Controls•Livermore, CA

About The Position

Johnson Controls Security helps organizations protect people, property, and operations with commercial security services and technology. The Commercial Sales Account Executive represents the Johnson Controls Security brand in the assigned territory and helps customers identify solutions that support safety, retention, and growth. The role is responsible for generating new business, expanding existing commercial accounts, and supporting renewals. It involves disciplined territory management, building strong customer relationships, and maintaining a thorough understanding of Johnson Controls Security products and services. The position covers Downtown San Francisco and requires local travel and a full-time schedule.

Requirements

High school diploma or equivalent.
Excellent oral, written, and presentation skills.
Ability to present to senior-level executives within customer and Johnson Controls Security organizations.
Ability to work a full-time schedule.
Availability for local travel.
Strong organization, follow-up, and territory-management skills.
At least 2 years of successful commercial sales experience in the security, IT, or other technology sales industry.

Nice To Haves

Demonstrated ability to consistently meet and exceed quota.

Responsibilities

Promote and sell Johnson Controls Security services and technology within an assigned territory.
Develop local commercial customers and close new business to create market share.
Expand existing accounts through add-ons, amendments, conversions, upgrades, and renewals.
Identify and pursue resale opportunities while maintaining productive relationships with current customers.
Use lead-generation techniques to identify prospects and build a strong pipeline.
Establish call plans, follow-up strategies, and effective territory-management practices.
Obtain referrals and work with Centers of Influence to support business development.
Maintain knowledge of the product line, services, customer issues, and customer needs.
Process work orders and complete required paperwork according to approved procedures.
Conduct post-installation follow-up to confirm commitments were met and customer satisfaction remains strong.
Represent Johnson Controls Security professionally and follow company policies, procedures, products, programs, and services in customer interactions.
Manage territory commitments, follow-up, and pipeline activity from first contact through post-installation support.
Listen to customers, understand their business needs, and guide them toward appropriate solutions.
Build product knowledge through training, research, reading, and customer conversations.
Work with internal partners, customers, and Centers of Influence to advance opportunities.
Use structured call plans and time-management practices across prospecting, customer follow-up, and closing activity.