Account Executive, Commercial Sales
About The Position
The Account Executive, Commercial Sales owns the full sales cycle, from self-sourced pipeline through closing and handoff to implementation. The role sells on value and return on investment rather than features, and partners with the Sales Manager and Sales Development team to identify and win new accounts. The sales cycle is short and mostly linear, typically with one primary decision maker, making strong prospecting, focused discovery, and fast, accurate execution important to success. The role also involves maintaining accurate pipeline and forecasts, helping new customers stay on track for implementation and go-live, developing relationships with customers and vendor partners, and building in-depth knowledge of the Restaurant365 platform and restaurant industry. Team members are encouraged to find appropriate ways to use approved AI and other tools to automate and improve their work, while reviewing outputs for quality.
Requirements
- Proven account management or sales experience with a strong record of success; software sales experience is preferred.
- Experience with Salesforce or a similar CRM.
- Strong presentation skills.
- Excellent verbal and written communication and interpersonal skills.
- Ability to adopt and follow a sales process.
- Ability to network and build relationships.
- Ability to negotiate and solve problems.
- Strong organization and time-management skills.
- Curiosity and eagerness to use AI in daily work, hands-on experience, understanding of generative AI's capabilities and limitations, and judgment to verify its outputs.
- Enthusiasm and passion.
Nice To Haves
- Bachelor's degree strongly preferred.
- Accounting or restaurant management experience.
Responsibilities
- Work with the Regional Sales Manager and Sales Development team to identify and sell to new accounts.
- Generate pipeline that leads to closed revenue and quota attainment.
- Sell on value and return on investment rather than features and functions.
- Uncover customer pain points and business impact that map to Restaurant365 solutions.
- Demonstrate adaptability and flexibility as part of a growing team.
- Manage the entire sales cycle, from self-sourcing new opportunities through close.
- Ensure new customers remain on track to go live in implementation after the sale.
- Maintain accurate pipeline and forecasts.
- Network with existing customers and vendor partners to build and maintain long-lasting business relationships.
- Develop in-depth knowledge of the Restaurant365 platform and present it to prospective clients.
- Conduct ongoing industry research to identify marketplace trends.
- Identify opportunities to automate and improve work using approved AI and other tools; select suitable tools, refine prompts, and review outputs for quality and time savings.
- Perform other duties as assigned.
Benefits
- Comprehensive medical benefits, 100% paid for the employee.
- 401(k) with matching.
- Equity option grant.
- Unlimited PTO and company holidays.
- Wellness initiatives.
- Fully remote work with flexibility and virtual collaboration.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
