Commercial Appliance Service Technician - Binghamton, NY

Duffy's AIS • Binghamton, NY

2d

About The Position

Duffy’s AIS is hiring a full-time Commercial Refrigeration Service Technician in Binghamton, New York. The technician represents the company in the field and helps customers keep their businesses running by servicing commercial refrigeration and food-service equipment. The role pays $20–$45 per hour and includes troubleshooting, repairs, preventative maintenance, emergency service calls, customer communication, parts ordering, service paperwork, and maintenance of a company service vehicle. The position participates in an on-call rotation and ongoing training.

Equipment may include walk-in and reach-in coolers and freezers, prep tables, ice machines, and other commercial refrigeration and food-service equipment. Duffy’s AIS describes itself as a combination of businesses with more than 50 years in business individually, serving customers across central New York. The company provides continued technician training and is an equal opportunity employer committed to diversity and inclusion.

Requirements

• At least 2 years of commercial refrigeration, HVAC, commercial kitchen equipment, or related service experience; 5 or more years is preferred.
• Strong electrical, electronic, and mechanical troubleshooting skills.
• Excellent customer service and communication skills.
• Dependable, organized, and professional.
• Valid driver's license and a driving record that meets company safety standards.
• Ability to successfully complete a drug screen.
• Must be at least 18 years old.

Nice To Haves

• 5 or more years of commercial refrigeration, HVAC, and/or food-service experience.
• EPA 608 Certification.
• CFESA Certification.
• Factory training or related manufacturer certifications.
• Related military experience.

Responsibilities

• Troubleshoot, diagnose, and repair commercial kitchen equipment.
• Perform preventative maintenance and emergency service calls.
• Provide professional and courteous customer service.
• Communicate with customers, dispatchers, managers, and Sales.
• Order parts and complete service paperwork.
• Maintain the service vehicle.
• Participate in an on-call rotation and ongoing training.

Benefits

• Medical and dental insurance coverage.
• Optional short-term disability coverage.
• Long-term disability coverage, plus optional life and vision insurance.
• Paid time off for vacations and holidays.
• 401(k) retirement plan with company match.
• Low-mileage, lettered service van provided, with the option to take the van home every night.
• Town Shares Program, allowing employees to share in the company's long-term financial success.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed