Commercial Refrigeration & Food Equipment Technician

WINDY CITY EQUIPMENT SERVICE INCHouston, TX
Onsite

About The Position

Join a team that has your back. We hire techs who take pride in their work, support each other, and are ready to be the one customers count on when the heat is on (or the walk-in's down). For techs who want more. More stability. More respect. More Opportunity. Hard work and dedication are rewarded with the resources and backing needed for you to succeed. We train, support and invest in our techs, giving them the tools to build a stable career with room to grow. If you want to be a part of a team that has your back, this is the place to be. Facilities call us because downtime is expensive. You’ll diagnose fast, document clearly, and prevent repeat failures. Customers see exactly what you did, what’s next, and why it matters. That’s how we earn long-term partners.

Requirements

  • 3+ years Commercial Refrigeration or Food Equipment service field experience with solid troubleshooting
  • Comfortable running after-hours and weekend emergency calls when it's your turn on-call
  • Professionalism and clear customer communication
  • Brings a "whatever it takes" attitude to the job site
  • Can work independently, but knows how to tag-team when the situation calls for it
  • Treats customers with respect, keeps them informed, and makes their problem your mission
  • EPA Certification

Nice To Haves

  • CFESA, OEM certs

Responsibilities

  • Diagnose, repair, and maintain walk-ins, reach-ins, ice machines, and line cooling
  • Work independently in the field - but stay tight with dispatch, parts, and fellow techs
  • Use work-order video on every job to document, educate, and build trust
  • Close the loop on quotes, clearly explaining issues and solutions to keep customers informed
  • Leave every job site better than you found it
  • Diagnose and repair hot-side: fryers, ovens, griddles, steamers, dish machines

Benefits

  • 100% company-paid medical, dental & vision insurance
  • 3 weeks PTO to start (up to 5 weeks over time) w/ up to 125% rollover
  • 401(k) with company match
  • Annual merit increases
  • Annual tool allowance & replacement
  • Company vehicle & free uniforms
  • Gas/corporate cards for business expenses
  • Smooth, tech-driven in-house dispatch
  • Life and disability insurance available
  • Monthly & annual recognition raffles
  • Free education on leadership, finance & soft-skills
  • Paid CFESA Certification Training
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