Commercial Equipment Technician (Refrigeration/Cooking)
About The Position
The Commercial Equipment Technician repairs, maintains, installs, refurbishes, and performs preventive maintenance on commercial food-service cooking or refrigeration equipment, including refrigerators, ice machines, ovens, and ranges. Technicians troubleshoot and resolve equipment problems at customer locations, document work on an iPad, and follow service schedules and company and factory standards. The role includes a company van, service inventory, a work phone, and a tablet; technicians are dispatched from home. Mechanical training in areas such as automotive, plumbing, or electrical work may be transferable.
Requirements
- At least 18 years of age.
- At least three years of related experience and/or training, or an equivalent combination of education and experience.
- Valid driver's license and a driving record that meets the company's safety standards.
- Refrigeration (EPA) universal license.
- Ability to read and interpret business and technical materials and governmental regulations, write reports and business correspondence, and present information effectively.
- Ability to apply practical mathematical concepts, including fractions, percentages, ratios, and proportions.
- Ability to define problems, collect data, establish facts, draw valid conclusions, and interpret technical instructions.
- Knowledge of the internet, smartphones, and tablets; familiarity with Microsoft Word, Excel, Outlook, or similar programs.
- Comfort using an iPad to document work, or willingness to learn.
- Satisfactory background check and drug screen.
- Ability to perform the essential duties, with reasonable accommodations where applicable.
Nice To Haves
- CFESA certifications.
- Journeyman licenses.
- Training certificates from manufacturers or service representatives.
- Mechanical training such as automotive, plumbing, or electrical training.
Responsibilities
- Repair, maintain, install, or refurbish equipment according to service schedules, company and factory standards, and acceptable time frames.
- Troubleshoot and rectify potential problems at customer locations.
- Apply product knowledge and pursue additional training and education as appropriate.
- Accurately document completed work and submit service orders to office personnel according to company policy.
- Coordinate with management to ensure timely scheduling of work.
- Keep the service vehicle clean, perform preventive maintenance, and maintain a routine log of vehicle service and repairs.
- Keep the vehicle stocked with sufficient parts and tools.
- Build and maintain customer relationships in the field to provide excellent customer service and enhance the company's image.
- Offer assistance and instruction to employees as needed.
- Train new employees on all aspects of the Field Service Technician position.
- Develop and implement quality-control training for Field Service Technician employees.
- Perform other related duties as assigned.
Benefits
- Typical pay range of $28.00–$40.00 per hour, based on experience and certifications.
- Generous Time Away Program (PTO).
- Medical, dental, vision, and life insurance.
- 401(k) with company match.
- Town Shares Program, offering an opportunity to share in the company's long-term financial success.
- Paid training and career development opportunities.
- Company work vehicle.
- Uniforms.
- Company phone and iPad.
- Rotating on-call paid portal-to-portal.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
